Privacy Policy

1. Scope & Commitment

This Privacy Policy explains how SF Cabs (the registered business name), operating under the customer-facing brand identity SYZORA — Premium Mobility (“we”, “us”, or “our”), handles information when you browse our website, utilize our fare calculator, or submit travel enquiries. We are committed to transparency and collect only the minimal details strictly necessary to coordinate your journey.

2. Information Collected

When you use our website or submit an enquiry, we collect only the information you voluntarily choose to provide:

• Journey Specifications: Pickup location, destination, travel date, pickup time, passenger count, and selected electric vehicle model (MG ZS EV or Kia Carens Clavis EV).
• Contact Details: Your name, mobile phone number, and WhatsApp chat handle when you transmit a booking request.
• Custom Travel Notes: Any specific itinerary requests, flight numbers, or stopovers you choose to share.

3. WhatsApp Communication

All booking requests and quotations are facilitated directly through WhatsApp. When you click “Send Booking Request on WhatsApp”, the journey details you selected are pre-filled into your own WhatsApp application. No booking is transmitted automatically without your explicit action to send the message in WhatsApp.

Your interactions over WhatsApp are governed by WhatsApp's end-to-end encryption protocols and privacy terms.

4. How Information Is Used

We use your information exclusively to:

• Calculate and communicate accurate fixed fare estimates.
• Verify vehicle availability and allocate dedicated chauffeurs.
• Coordinate terminal pickups and passenger dispatch.
• Respond to customized pilgrimage and long-distance enquiries.

We do not sell, rent, or trade your personal or journey data to third-party marketing brokers.

5. Payment Information

Our website does not feature any online payment gateway, credit card processing fields, or digital checkout. We do not collect or store bank accounts, credit card numbers, CVVs, or UPI credentials on our web servers.